Supervisor, Patient Business Services

MD Anderson

Houston, TX, USA

Full time

US$52-78k (annually)

Healthcare / Hospital

Nov 8

This job is no longer accepting applications.

The primary purpose of the PBS Supervisor position is to provide supervision and support of the daily operations of Hospital Billing and Collections in Patient Business Services. The PBS Supervisor is responsible for overseeing the collections and follow-up of institutional claims.

Key Functions

  1. Supervise and coordinate hospital commercial collections functions associated with inpatient and outpatient hospital billing.
  2. Supervise and coordinate hospital commercial follow up activities.
  3. Responsible for overseeing that commercial letter of agreements are monitored for correct reimbursement.
  4. Oversee daily processes associated with patient accounting system
  5. Responsible for monitoring staff productivity to assure departmental, unit and individual goals are met consistently.
  6. Ensure quality standards are maintained and that QA is monitored to ensure compliance with standard AR practices and collections regulations.
  7. Ensure that proper policies and procedures are followed.
  8. Provide training and counseling as required.
  9. Prepare and provide management reports to Manager and Director to track key financial indicators. Examples of reporting would include key financial indicators, Aged AR, denial adjustments
  10. Responsible for working with the Manager to ensure all WQs are updated and revised as needed.
  11. Must maintain current knowledge related to commercial follow-up and appeal regulations.
  12. Responsible for articulating billing and collections requirements and updates to assigned staff.
  13. Other duties as assigned.

Working Conditions

This position requires:

Working in Office Environment

______ No

__ X __ Yes

Working in Patient Care Unit (e.g. Nursing unit; outpatient clinic)

__ X ___ No

______ Yes

Exposure to human/animal blood, body fluids, or tissues

__ X ___ No

______ Yes

Exposure to harmful chemicals

__ X ___ No

______ Yes

Exposure to radiation

__ X ___ No

______ Yes

Exposure to animals

__ X ___ No

______ Yes

Physical Demands

Indicate the time required to do each of the following physical demands:

Time Spent














Up to 10 lbs

10lbs to 50 lbs

More than 50 lbs


Up to 10 lbs

10lbs to 50 lbs

More than 50 lbs

Use computer/keyboard


Required: Associate's degree in Business Administration, Accounting or related field. Six years of accounting or business office experience to include two years of supervisory experience.


Required: Two years of hospital or physician business experience with preferred degree. May substitute required education degree with additional years of equivalent experience on a one to one basis. Successful completion of the LEADing Self Accelerate program may substitute for one year of required supervisory or management experience. Must pass pre-employment skills test as required and administered by Human Resources.

Preferred: Eight years of progressively responsible experience in a business office, to include four years of supervisory experience in a hospital or physician business office setting.

It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law.

Additional Information

  • Requisition ID: 144060
  • Employment Status: Full-Time
  • Employee Status: Regular
  • FLSA: exempt and not eligible for overtime pay
  • Work Week: Days
  • Fund Type: Hard
  • Pivotal Position: No
  • Minimum Salary: US Dollar (USD) 52,000
  • Midpoint Salary: US Dollar (USD) 65,000
  • Maximum Salary : US Dollar (USD) 78,000
  • Science Jobs: No

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