Houston-Galveston Area Council  

Houston, TX, USA

Full time

US$42-73k (annually)

Healthcare / Government


May 25

As an Ombudsman you will be a strong advocate for individuals’ quality of care and quality of life living in long-term care facilities by:

ü Advocating for residents’ rights and being a source of support and information for residents, their families, and facilities, as well as serving as a champion for residents between disparate parties

ü Serving as a source for education on resident rights, mediating talks with families and/or facilities, speaking in care plan meetings, filing complaints with appropriate agencies, and representing residents in fair hearings

ü Visiting nursing homes and assisted living facilities in the region

ü Performing educational and outreach activities at facilities and regional events 

ü Entering monthly program activities in the State’s Ombudsman information management system

ü Ensuring individuals program performance goals are met and reported accurately


Key Qualifications   

ü Experience as a certified ombudsman, preferred.

ü Advocacy and compassion for older adults and persons with disabilities.

ü Effective mediating and conflict resolution skills

ü Ability to learn and apply long-term care, Medicare and Medicaid regulations, policies and procedures

ü Enjoying working in a team atmosphere

ü Proficiency in all Microsoft Office software applications

ü Has high ethical standards and integrity

Do you have…    

ü A degree in an applicable academic discipline or related field of study

ü Less than 1 year of experience working with local government, nonprofit programs, school or in job related duties

Apply for this position Back to job

You must be logged in to to apply to this job.

Houston-Galveston Area Council  

H-GAC is a voluntary association of local govts in the 13-county Gulf Coast Planning region of TX. Its service area is 12,500 sq miles with more than ...