Women Services Patient Care Director

Memorial Hermann

Houston, TX, USA

Full time

Healthcare / Hospital

Aug 3

emorial Hermann Southwest Hospital is actively seeking a Women Services Patient Care Director to support L&D, Postpartum, OBED & Special Care wing.

***Looking for extensive experience working within the Labor and Delivery Department.

Minimum Qualifications

Education: Bachelor of Nursing degree from aaccredited school of professional nursing required; Masters Degree preferred

Licenses/Certifications:

  • Current State of Texas license or temporary/compact license to practice professional nursing
  • Professional Certification in clinical area or management within one year of hire preferred

Experience / Knowledge / Skills

  • Five (5) years of progressive clinical experience; see attached Table 1 for Direction I-IV leveling
  • Demonstrates commitment to the Partners-in-Caring process by integrating our culture in all internaand external customer interactions; delivers on our brand promise of we advance health” through innovation, accountabilityempowerment, collaboration, compassion and results while ensuring one Memorial Hermann.

Principal Accountabilities

  • Directs the day-to-day operations for assigned patient care departments, maintaining 24/7 operational responsibility and directing clinical and non-clinical staff.
  • Reviews and approves all new hires, establishes and controls standards for performance appraisals; works with managers to identify staffing needs and provides for accordingly; coordinates training needs of staff with education department; remains available, accessible and visible to staff; recognizes staffachievements and accomplishments and provides ongoing feedback on performance.
  • Works with service line leaders and managers to establish departmental scope of service, goals and strategic plan for the department; stays up-to-date on new developments in the field and incorporates such in the department’s scope of service; reviews departmental policies, procedures, and systems; conducts appropriate department promotional activities and participates in hospital market activities.
  • Monitors and directs all patient care activities.
  • Considers the diverse needs of each patient through the entire continuum of care, providing and ensuring the highest level of service according to established service standards, optimizing the patient experience.
  • Participates in a systemic, interdisciplinary, and ongoing evaluation of programs, process improvement, desired client-centered outcomes, and organizational outcomes.
  • Ensures that revenueexpenses, contribution margin and FTEs meet or exceed budget; prepares and submits budgeand related reports; forecasts and accurately projects expenses; takecorrective action to address negative variances; identifies and proposes capital budgeitems appropriately.
  • Promotes physician input and communication; includes medical staff in planning new or revised policies, procedureand services; provides rapid response and follow-up to medical staff issues/concerns; seeks new ways to encourage new physicians to utilize hospital services.
  • Adheres to all regulatory and Texas Board of Nursing requirements and standards.
  • Performs other duties as assigned, within scope of practice and clinical competency.
  • Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
  • Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.
  • Other duties as assigned.

EXPLORE LOCATION


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Memorial Hermann

More than a century of patient-centered care. At Memorial Hermann, we are all about advancing health. Yours.

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