Bilingual (English/Spanish) Family Support Coordinator: UAC Home Study and Post Release Services, Houston

YMCA of Greater Houston

Houston, TX, USA

Full time

Healthcare / Community Health & Mental Health

Mar 30

This job is no longer accepting applications.

  • Immigrant Case Specialist primary responsibilities include: 
  • Provide culturally and linguistically appropriate post-placement services and comprehensive case management for UC;
  • Complete individualized needs assessments with UC and sponsor, and develop case plans with particular attention to culture, language, and special circumstances;
  • Carry a minimum caseload of 25, but not to exceed 40 cases;
  • Maintain a high standard of record-keeping according to USCRI and ORR policies and procedures.
  • Provide information, education, referrals, outreach, advocacy, and support to ensure that each child receives the services they require;
  • Assess the safety and appropriateness of the placement on an ongoing basis using child welfare principles and social work best practices through phone/video calls, interviews, and home visits;
  • Build a network of local pro bono legal resources and service providers to facilitate access for UC and sponsors, and track individual progress;
  • Coordinate and maintain communication with key stakeholders;
  • Participate in regular training and communication sessions with supervisor and headquarters staff; and
  • Perform all other duties as needed and/or as directed by supervisor including airport pickup of newly arrived refugees.
  • Requirements
  • Bilingual in Spanish and English required
  • Bachelor’s degree in social work, a behavioral science, or social services field with a minimum of two years’ progressive experience in the fields listed above;
  • Experience with immigrant populations, child welfare, child placements, family preservation and social service provision is desired;
  • Must be skilled at writing professional, thorough reports;
  • Must possess extensive knowledge of immigrant community local resources;
  • Excellent organizational, verbal, written, and interpersonal communication skills, and ability to prioritize duties in a fast-paced environment;
  • Must have a valid driver's license, insurance, a clean driving record, and personal transportation;
  • Position requires up to 50 percent long-distance travel with limited notice;
  • The position is remote and the candidate must have an appropriate workspace to complete documentation, client phone calls, and video conferencing;
  • Fluency in Spanish is required; proficiency in additional languages a plus;
  • Candidate must demonstrate a commitment to comply with mandatory state reporting requirement for child abuse and neglect;
  • Candidate must have the dedication to the human rights of refugees, immigrants, asylum seekers, and displaced people;
  • Candidate must pass a criminal background check that includes past history of conviction of child and sexual abuse;
  • Possess or be able to obtain CPR and basic first aid certification.
  • Satisfactory completion of USCRI and ORR required training prior to serving clients and on an annual basis.
  • Complete additional training as identified by supervisor.
  • Highly competitive compensation
  • Generous and flexible PTO
  • Health, dental, and vision insurance
  • Long term disability, basic life insurance, and other voluntary benefits
  • 403 (B) retirement plan
  • Free YMCA membership
  • How to apply:  You must complete an online application at   No phone calls or emails please. You will be contacted to submit an application and schedule an interview if you are considered a qualified candidate. 

  • The YMCA is an Equal Opportunity Employer Females/ Minorities/ Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.
  • Additional Information
  • Deadline Date to Apply:
  • Mar 30, 2022

You must be logged in to to apply to this job.


Your application has been successfully submitted.

Please fix the errors below and resubmit.

Something went wrong. Please try again later or contact us.

Personal Information


View resume


YMCA of Greater Houston

Not a place. A purpose. We are more than buildings and programs. We exist to bring real change to issues affecting our neighbors.