Bilingual (English/Spanish) Family Support Coordinator: UAC Home Study and Post Release Services, Houston

YMCA of Greater Houston

Houston, TX, USA

Full time

Healthcare / Community Health & Mental Health

Mar 30

This job is no longer accepting applications.

  • Immigrant Case Specialist primary responsibilities include: 
  • Provide culturally and linguistically appropriate post-placement services and comprehensive case management for UC;
  • Complete individualized needs assessments with UC and sponsor, and develop case plans with particular attention to culture, language, and special circumstances;
  • Carry a minimum caseload of 25, but not to exceed 40 cases;
  • Maintain a high standard of record-keeping according to USCRI and ORR policies and procedures.
  • Provide information, education, referrals, outreach, advocacy, and support to ensure that each child receives the services they require;
  • Assess the safety and appropriateness of the placement on an ongoing basis using child welfare principles and social work best practices through phone/video calls, interviews, and home visits;
  • Build a network of local pro bono legal resources and service providers to facilitate access for UC and sponsors, and track individual progress;
  • Coordinate and maintain communication with key stakeholders;
  • Participate in regular training and communication sessions with supervisor and headquarters staff; and
  • Perform all other duties as needed and/or as directed by supervisor including airport pickup of newly arrived refugees.
  • Requirements
  • Bilingual in Spanish and English required
  • Bachelor’s degree in social work, a behavioral science, or social services field with a minimum of two years’ progressive experience in the fields listed above;
  • Experience with immigrant populations, child welfare, child placements, family preservation and social service provision is desired;
  • Must be skilled at writing professional, thorough reports;
  • Must possess extensive knowledge of immigrant community local resources;
  • Excellent organizational, verbal, written, and interpersonal communication skills, and ability to prioritize duties in a fast-paced environment;
  • Must have a valid driver's license, insurance, a clean driving record, and personal transportation;
  • Position requires up to 50 percent long-distance travel with limited notice;
  • The position is remote and the candidate must have an appropriate workspace to complete documentation, client phone calls, and video conferencing;
  • Fluency in Spanish is required; proficiency in additional languages a plus;
  • Candidate must demonstrate a commitment to comply with mandatory state reporting requirement for child abuse and neglect;
  • Candidate must have the dedication to the human rights of refugees, immigrants, asylum seekers, and displaced people;
  • Candidate must pass a criminal background check that includes past history of conviction of child and sexual abuse;
  • Possess or be able to obtain CPR and basic first aid certification.
  • TRAINING REQUIREMENTS
  • Satisfactory completion of USCRI and ORR required training prior to serving clients and on an annual basis.
  • Complete additional training as identified by supervisor.
  • BENEFITS
  • Highly competitive compensation
  • Generous and flexible PTO
  • Health, dental, and vision insurance
  • Long term disability, basic life insurance, and other voluntary benefits
  • 403 (B) retirement plan
  • Free YMCA membership
  • How to apply:  You must complete an online application at www.ymcahouston.org/careers   No phone calls or emails please. You will be contacted to submit an application and schedule an interview if you are considered a qualified candidate. 

  • The YMCA is an Equal Opportunity Employer Females/ Minorities/ Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.
  • Additional Information
  • Deadline Date to Apply:
  • Mar 30, 2022


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YMCA of Greater Houston

Not a place. A purpose. We are more than buildings and programs. We exist to bring real change to issues affecting our neighbors.

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