Community Health Distribution Coordinator
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The Community Health Distribution Coordinator is a part of the Equitable Access Team and provides distribution and programmatic support for the team. This position is responsible for coordinating all aspects of community health distributions and may be responsible for operating a company vehicle. This position displays exemplary customer service to individuals while helping the department achieve poundage goals through highly efficient processes. This position interacts heavily with the public and must be friendly, outgoing, and comfortable speaking in front of groups. Responsibilities include collaborating with internal departments. Greeting, training, and supervising volunteers while maintaining the safety of the food supply chain and other compliance initiatives. Other responsibilities include assisting with the Community Health Market trailer when needed. Staff in this position must be passionate about helping others and believe in HFB's mission of Food for Better Lives.
ESSENTIAL JOB FUNCTIONS:
Reliable, consistent, on-site attendance is a requirement. This position requires punctuality and dependable attendance to meet the needs of the business, including attending and participating in meetings and presentations.
Adhere to PACT values. (Purpose: Using our strengths passionately to contribute to our mission. Accountability: Choosing to rise above one’s circumstances and demonstrating ownership to achieve results. See It. Own It. Solve It. Do It. Courage: Standing up for what’s right and acting. Transparency: Doing things openly and honestly.)
- Identify and Grow Opportunities for Advocacy and Collaboration by working with internal departments to identify willing partners and serve as a liaison to HFB partners for opportunities to advocate and collaborate to meet the needs in the community
- Create, improve, and implement process flows to leverage food for better lives in partnership with community members, and internal staff
- Represent HFB in the community to build relationships
- Develop and provide training and educational opportunities for partners to better understand the equity and advocacy work we do
- Identify community partners to increase equity in areas with limited access to food and other resources and work cross-departmentally to develop short- and long-term solutions
- Recruit, train, and manage volunteers at Community Health Distributions when needed
- Train individuals and ensure client intake is completed during distributions when needed
- Collect feedback from Community Health Market Trailer partners and clients and develop best practices
SUPERVISORY RESPONSIBILITIES (Yes/No):
- Associate degree or equivalent experience required
- Bachelor’s degree preferred
Certificates, Licenses, and Registrations:
- Ability to maintain records of materials, supplies, time, and work performed
- Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
- Ability to recognize, analyze, and solve a variety of problems
- Ability to communicate effectively in both oral and written form
- Ability to handle difficult and stressful situations with professional composure
- Skill in using computer applications including spreadsheet, database, and word processing software
- Ability to enforce COVID safety rules and regulations
Carries out responsibilities in accordance with HFB policies.
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas.)
- Customer Focus
- Drives Results
- Interpersonal Savvy
- Being Resilient
- Optimizes Work Processes
- Decision Quality
- Communicates Effectively
The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required daily to analyze and interpret data, communicate, and remain in a standing or stationary position for a significant amount of the workday; and frequently access, input, and retrieve information from the computer and other office productivity devices. The associate is regularly required to move about the office and around the facility, use hands, wrists, and fingers to grip, type, and write. The associate will need to have the average ability to hear horns, warnings, and alerts associated with a warehouse. The associate is occasionally required to travel to other sites for business.
The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. While the job is generally performed in an enclosed office environment, the associate is occasionally exposed to freezers, enclosed and/or tight spaces, wet and/or humid conditions, areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present, strong food-related smells, and outside weather conditions. The noise level in the office environment is typically quiet, but the associate will be occasionally exposed to loud noise levels (e.g., horns, fans).
Travel is required for this position up to 75% of the time to partner sites, and on a domestic basis within our 18-county service area. This role supports all hours of operations at the Houston Food Bank facilities as necessary and requires a flexible work schedule.
*Is legally able to work in the United States.
The foregoing statements describe the general purpose and essential job functions required to this job and are not an exhaustive list of all responsibilities, working conditions, qualifications, and skills that may be required.
Houston Food Bank (HFB) is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities, and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented, and diverse workforce. HFB is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding, and medical conditions related to pregnancy), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
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Filling pantries. Filling lives.