Eligibility, Recruitment, Selection, Enrollment, and Attendance Specialist


Galveston, TX, USA

Full time

Healthcare / Community Health & Mental Health

Mar 2

This job is no longer accepting applications.

The Eligibility, Recruitment, Selection, Enrollment, and Attendance (ERSEA) Specialist ensures that the program maintains full enrollment serving children within the community with the highest need. This position will act as an ERSEA Head Start Performance Standards internal subject matter expert and be responsible for maintenance and continued implementation. Upbring is classified as an essential business by the state because the services we provide are critical to the wellbeing of thousands of children and families. Our Upbring staff members are servant-leaders on the pursuit of breaking the cycle of child abuse and empowering others to do the same through example while embodying our core values: We are Warriors. We are Servants. We are Family.


We Are Warriors | We Set the Standards for Child Education

Work Standards 

  • Ensure timely follow up on program inquiries and maintain updated tracking system of potential enrollees, inclusive of maintenance of tracking system for program phone and walk-in inquiries
  • Develop recruitment plans consistent with the program and community goals
  • Ensure adherence to Head Start Performance Standards and Upbring policies and procedures
  • Determine eligibility of children/families and help, ensuring all family documentation is accurate and complete; inclusive of extended say services eligibility
  • Maintain funded enrollment level and update waitlist of eligible children for enrollment and analyze enrollment data to inform planning process
  • Ensure database is set up for the program year
  • Responsible for intake of applicants upon enrollment and assignment to appropriate stakeholder
  • Ensure all PIR data is current and in data system in coordination with Program Information Analyst
  • Use discretion and confidentiality in all matters related to families and program as appropriate
  • Other duties and special projects as assigned


  • Responsible for input of applications and ERSEA information and documents in data system for children who are enrolled or placed on the waitlist
  • Maintain ERSEA records, inclusive of recruitment plans and required attendance action plans
  • Maintain program inquiry tracking through database or other tracking reports
  • Data reporting and metrics as needed and requested, such as monthly summary tracking reports, etc.


We Are Servants| We Help Others


  • Assist program leadership with scheduling, planning, and coordinating recruitment activities throughout program year
  • Maintain internal stakeholders informed of children allergies, chronic health conditions or special needs to ensure medical documentation is received, and case conferences occur prior to entry
  • Work closely with the Superintendent and other Head Start leadership and staff to maintain focus on family engagement, health, and nutrition with program goals and objectives that meet the needs of the students and families
  • Work closely with parents, staff, and administration to ensure program operations are supporting and meeting program goals and objectives and learning outcomes
  • Work as part of the team and always show professionalism by modeling and demonstrating a positive attitude and working relationships, while maintaining strong ethical boundaries


We Are Family | We Are Passionate & Compassionate

Building Relationships

  • Participates in Community Outreach events and program recruitment across all sites
  • Conducts research and encompasses canvassing techniques to help meet program goals
  • Engages in community events, public speaking opportunities, and other stakeholder events to help maintain ongoing enrollment of the program
  • Collaborate with local school districts and childcare agencies. Alongside family advocates, distribute flyers, brochures, and other program information
  • Exhibit professional behavior and a positive attitude with both internal and external parties that reflect positively on the Agency and is consistent with Agency policies and practices
  • Actively participate in exhibiting cultural awareness and sensitivity when interacting with children, parent(s)/guardian(s), staff, and the community
  • Review applications and work directly with families to ensure all necessary enrollment/intake form completion within required timelines
  • Actively participate in collaborative and cooperative efforts and activities with the Head Start leadership, education team and cross-functional teams, such as Family Services, mental health and medical providers, disabilities services, and nutritional services
  • Work with the Family Advocates and Directors to enroll children and families based on selection criteria
  • Maintain ERSEA Head Start Performance Standards when enrolling children and families and adhere to the agency’s selection criteria
  • Develop and maintain strong working relationships with classroom teachers, administrative staff, children, and parents to ensure the children are receiving a quality learning experience




Minimum Qualifications

  • This role is a year-round position and scheduled to work as such. Any request for extend time off is subject to availability of vacation accruals, program needs and People Operations review and approval. Unpaid time off exceeding two (2) weeks will not be permitted and require change in employment status with required advance notice per Upbring policies.
  • Bachelor’s Degree in Social Work, Family and Child Services, Psychology, or related field
  • Ability and willingness to obtain Family Development Credential (FDC) within 12 months of date of hire
  • 2 years’ experience in Early Head Start and/or Head Start related experience, with 1 year being direct ERSEA related experience
  • Excellent interpersonal and communication skills, including the ability to work as part of a team and interact with diverse groups of people, communicate effectively both orally and in writing and receive and apply feedback
  • Ability to collaborate with multiple stakeholders to successfully manage and support programs
  • Intermediate proficiency with Microsoft Word, Excel, Outlook, and other relevant programs

Preferred Qualifications

  • Master’s degree in Social Work, Education, or related field
  • 2 years’ experience in direct ERSEA related experience preferred
  • Family Development Credential (FDC)
  • Prior experience working in low income diverse communities
  • Knowledge and experience with ERSEA Head Start Performance Standards
  • Bilingual (English and Spanish) based on service population and area


Career Progression

This position is eligible for promotion/transfer. If an appropriate position is available, the employee must meet minimum qualifications, including the promotion/transfer eligibility guidelines. 


Physical Demands & Work Conditions

  • This position requires frequent standing, sitting, walking, and using a computer for long periods of time
  • Position works in a facility with and around children on a regular basis
  • Lift, push, pull, move up to 50 lbs.


The physical requirements for this position with or without reasonable accommodation are representative of those that must be met by an employee to perform the essential functions of this position successfully. While performing this position the employee with or without reasonable accommodation should have the ability to walk, stand, sit, kneel, speak, and hear with aid, see, read, reach with arms and hands, lift and/or move up to specified weight, and use equipment that is essential to performing the job, such as a computer, copier, fax machine, telephone, and automobile, if applicable. Specific vision requirements of this position may include color vision, seeing things close up, and the ability to adjust focus.


The statements herein indicate the general nature and essential duties and responsibilities of work performed by an employee in this position. It is not intended to be an exhaustive list of all duties, responsibilities, knowledge, skills, and abilities required to perform the job. Management may assign or reassign duties and responsibilities of the job and may request the employee to perform other duties and responsibilities not listed at his/her discretion. This job description is not a contract between the employee occupying the position and the employer. Upbring is an at-will employer. Equal Employment Opportunity/M/F/disability/protected veteran status. If the day-to-day work I perform differs significantly from the above outlined essential duties, it is my obligation to inform my supervisor and/or Organizational Development.

Apply for this job online

Email this job to a friend

Share on your newsfeed

Application FAQs

You must be logged in to to apply to this job.


Your application has been successfully submitted.

Please fix the errors below and resubmit.

Something went wrong. Please try again later or contact us.

Personal Information


View resume



Upbring is a nonprofit dedicated to breaking the cycle of child abuse by empowering children, families and communities.