Eligibility Representative - Work from Home


United States Remote

Full time

Dec 2

This job is no longer accepting applications.

  • Understand and be able to use CMS Guidance
  • Understanding of the rules and regulations within CMS Guidance
  • Process with full understanding demographic changes, PCP changes, PCP assignments, disenrollments related to address issues, segment changes, premium changes, and fall out reporting
  • Ability to deal with multiple issues at one time
  • Ability to learn and adapt quickly
  • Review, investigate, and resolve issues quickly – via email, phone, and call trackers

This role is WFH/Flex which allows most work to be performed at home. Employees must be fully vaccinated if they choose to come onsite.


  • MUST BE A CURRENT CONTRACTOR WITH CIGNA, EXPRESS SCRIPTS OR EVERNORTH. Evernorth is a new business within the Cigna corporation.
  • High School diploma or GED
  • Proficient in Microsoft Office – Word and Excel
  • Proficient in Microsoft Outlook
  • Ability to call customers if needed
  • Detail oriented
  • Typing - speed and accuracy
  • Computer skills

This position is not eligible to be performed in Colorado.

About Cigna

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you’ll enjoy meaningful career experiences that enrich people’s lives. What difference will you make?Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

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