Community Peer Advocate (Internal Medicine, Infectious)
This job is no longer accepting applications.
Engages, supports and connects with research participants to services related to areas such as mental health, primary care, substance use and specialty health care services. Works to provide participants with prevention and care services in order to reduce risk behaviors and/or receive needed care. Serves as an advocate of the participant by identifying ancillary services to support their wellbeing; serves as a subject matter expert of all available services in the community and assists participants to identify and overcome barriers that interfere with achieving health related personal goals.
Position Key Accountabilities:
1. Interviews and establishes rapport with study participants in order to encourage complete accurate responses and continuing participation in the study. Establishes trust and maintains confidentiality and ethical accountability. Advocates for personal health and wellness goals and motivates them to be active and engaged in healthcare.
2. Contacts study participants to schedule site and/or clinical visits ensuring compliance with HIPPA standards.
3. Educates participants on how to advocate for themselves and effectively communicate their needs; supports them in overcoming barriers and building resilience.
4. Stay abreast of the evolving community needs, resources, services and programs available to provide personalized support to a diverse community. Establishes partnerships with referral programs and agencies.
5. Provides direct coaching and education to study participants as specified by study protocols. Works with study participants who are not adequately connected to health care and case management services; also works with at-risk study participants.
6. Refers participants to eligible programs and assists with the application process.
7. Handles administrative details such as data reporting and feedback on protocol development. Attends meetings, trainings and related forums.
8. Adheres to agency participatory expectations outlined by the department.
9. Other duties as assigned
Good communication skills, both written and verbal
Demonstrated abilities to work independently, take responsibility for assignments with deadlines and work as part of a team are required.
Ability to provide customer-service-driven care to all participants.
Ability to set priorities and multitask in high pressure situations.
Excellent interpersonal skills and ability to conduct street and community outreach.
High school degree or equivalent.
No experience required. One year of relevant work experience preferred.
Exerts up to 20 pounds of force occasionally and/or up to 10 pounds frequently and/or a negligible amount to move objects.
This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215
Your application has been successfully submitted.
Houston’s health university since 1972.