Field Relations Coordinator - The Health Plan

Texas Children's Hospital

Houston, TX, USA

Full time

Oct 26

This job is no longer accepting applications.

We are searching for a Field Relations Coordinator -- someone who works well in a fast-paced setting. In this position, you will be responsible for deployment of team-based population management including developing and maintaining positive relationships with physicians, members and their families, and providers. This position interacts with physicians, members, caregivers, and care coordination team on a daily basis. This position is also responsible for assessments, coordination activities, referral, and linkage to community resources, monitoring and tracking outcomes.

 

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Responsibilities :

  • Develops and maintains satisfactory business relationships with participating providers
  • Assists participating providers with referrals to community resources, needed engagement with schools, and/or communication between providers
  • Reviews and interprets all relevant information with Member/family and develops/initiates a care plan and self-management plan with family during an in-home assessment
  • Identify options and initiates collaboration with referral sources to ensure Member/family linkage to specialists, homecare providers, financial assistance, housing, meals, transportation, and other community resources as appropriate for Members with unmet needs
  • Identify options and initiate collaboration with referral source to ensure Member/family linkages financial assistance, legal aid, housing, job placement, and other community resources as appropriate
  • Travels to Member homes for periodic evaluation and assessment of unmet functional needs, educational needs and goal attainment seeking Member/family input in care plan
  • Provides for resolution and revision of plans on an ongoing basis as needs are identified, additional information is required or problems are encountered
  • Ensures thorough communication and education to Members/providers an understanding of delivery system capabilities to improve access and address Member needs



Qualifications:

Being fully vaccinated against COVID-19 is required for all employees unless approved for a medical or religious exemption

  • High school diploma or GED required
  • Driver’s license required
  • Current auto insurance required
  • 5 years’ experience in health care, local and state programs for children with disabilities or managed health care setting required
  • Experience working within a Medicaid office or Social Security Administration highly preferred


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Texas Children's Hospital

Our mission is to create a healthier future for children and women throughout our global community by leading in patient care, education and research.

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