City of Houston - Health Department

Houston, TX, USA

Full time

US$100-120k (annually)

Healthcare / Community Health & Mental Health

Sep 14

This job is no longer accepting applications.

The City of Houston's Department of Housing and Community Development (HCDD) works to create safe, stable, and complete communities by funding projects related to affordable homes, public facilities, economic development, public services and infrastructure. Partnering with non-profit, governmental, and local entities, HCDD seeks to strengthen Houston's neighborhoods, provide true housing choice and execute the Mayor's vision for One Houston with complete communities throughout.


HCDD is seeking a Deputy Assistant Director to lead its Policy and Communications Division. The person who fills this role will exercise technical and administrative supervision over all Policy and Communications Division functions and will be responsible for creating, planning, and executing a policy and communications vision and strategy for the department. Highly qualified candidates will have prior experience in managing personnel performing public policy/public affairs, communications/public information, press/media relations, partnership/stakeholder relations, data and transparency, and customer service/call center functions, and will have significant demonstrated experience in these areas.

Key Responsibilities



  • As a member of the senior team, leading HCDD's efforts to communicate outward and hear back from both the broader community and HCDD clients regarding HCDD's programs, policies and planning activities.
  • Providing leadership and direction for personnel in the areas of performance management, work plan development/work product review, professional development, change management, and coaching/mentorship
  • Engaging, energizing, and inspiring personnel in the development, implementation, and execution of policy and communication division functions.
  • Employing management and administrative principles and practices, including establishing goals and objectives, planning and organizing work, and developing reporting metrics.
  • Analyzing complex operational and administrative problems, evaluating alternatives, and recommending or adopting effective courses of action.



  • Overseeing the development of public information, print reports, newsletters, press releases, social media content, marketing and promotional materials, presentations, and website/intranet content; public relations activities that include media, stakeholder, and partnership relations; as well as customer service/call center functions.
  • Serving as communications advisor, consulting with executive and operational leadership on the development of communications strategies and informing on the needs and perceptions of external audiences as they relate to or are affected by departmental objectives, priorities, and activities.
  • Developing operational approaches to solicit, coordinate and consolidate materials for responses to public/stakeholder feedback on departmental objectives, priorities, and activities.
  • Creating opportunities for media coverage to better educate the public and managing communications assets, including current and archival written materials, videos, and photos.
  • Evaluating communications strategy performance, seeking out industry best practices, and creating or reviewing metrics and indicators to assess returns on strategies employed.


Public Policy

  • Maintaining awareness of social, political, and environmental issues influencing the Department's activities; monitoring emerging public policy, legislative, regulatory and political issues that could impact the department objectives, priorities, and activities; and creating awareness and effective advocacy for departmental positions and priorities
  • Developing a focused, transparent, and data-driven policy and advocacy agenda and a targeted public relations and information strategy with impactful messaging and consistent branding
  • Producing policy-related briefing documents, fact sheets, position papers, letters, testimony, talking points, presentations, and other materials.
  • Cultivating and managing strategic relationships and partnerships with stakeholders, consultants, research institutions, technical advisors, other city departments, and internal staff to proactively further department objectives


Essential Attributes

  • Articulate: Ability to organize and translate complex subject matter into clear policy guidance and write persuasively and articulately
  • Creative Facilitator. Idea oriented, with an ability to interact with, influence, and build consensus among diverse stakeholders, including, but not limited to, community-based leaders, executives, government officials, and others.
  • Proactive Leader. Employ proactive management strategies to identify and solve problems prior to reaching critical stage, drive decision-making, meet established deadlines/goals, and successfully deliver on competing priorities; with the ability to effectively communicate and manage well at all levels.
  • Confident. Polished, well-spoken, and confident, with political awareness and sensitivity, and highly developed in relationship development and management skills.
  • Motivated: High sense of integrity and dependability, with a strong sense of urgency.


This is a grant funded position subject to cancellation when funds are depleted and/or contract period ends.



There are no major sources of discomfort, i.e., essentially normal office environment with acceptable lighting, temperature and air conditions.



Requires a Bachelor's degree in Business Administration, Public Administration or a closely related field.


Seven years of progressively more complex/responsible administrative experience are required, with at least three of the years in a supervisory capacity.

A Master's degree in Business Administration, Public Administration or a field closely related to the work being performed may be substituted for two years of experience.


Preference will be give to applicants that possess:

  • Minimum 10 years of communications experience, including proven leadership and 5+ years of management/supervisory experience.
  • Strong communications skills including editing and writing public relations pieces
  • Demonstrated success in building effective community partnership
  • Ability to translate strategic communication direction into responsive executable project plans, including message and content development, that connects overall communications goals to program areas and initiatives.
  • Excellent interpersonal, presentation, oral and written communications and organizational skills
  • Prior experience in effectively leading and managing staff in communications, public policy, public affairs, or similar roles.
  • Exceptional written communication skills with ability to create clear, concise, well organized reports, plans, and other written documents.
  • Advanced level proficiency in information management systems, Microsoft Dynamics 365, Microsoft Office, OnBase, Adobe Pro, SharePoint; with an ability to quickly grasp specialized software programs.
  • Bilingual (English/Spanish)

**Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.**



However, the Department may administer a skills assessment test.


This position is not subject to random drug testing if a promotional position, candidate must pass an assignment drug test.


Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.

Pay Grade 30


Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at:


To view your detailed application status, please log-in to your online profile by visiting: or call (832) 393-6069.


If you need special services or accommodations, call (832) 393-6069. (TTY 7-1-1)


If you need login assistance or technical support call 855-524-5627.


Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.


All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided. 


EEO Equal Employment Opportunity

The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.

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