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Under general supervision, provides advanced professional Employee Assistance Program (EAP) services to City of Houston employees including the assessment of the client’s primary problem(s) and refers the client to an appropriate treatment resource. Evaluates, recommends, and maintains close relationships with inpatient and outpatient counseling and treatment facilities. Responds to crisis situations as well as complicated client cases.
Key Responsibilities and Accountabilities:
- Based on assigned departments, provides assessment, referral and brief counseling that includes follow-up to customer employees for work-related concerns.
- Conducts comprehensive bio-psychosocial clinical assessments both on the telephone and in person.
- Provides Critical Incident Response (CIR) services after a workplace incident. Provides crisis assessment and intervention services related to harm to self or others, both on the telephone and in-person at client organizations.
- Provides in-person, short-term, solution focused counseling to both individuals and couples.
- Conducts presentations and trainings at client organizations related to wellness, skill building and EAP orientations.
- Provides comprehensive case management and referrals to specialized services such as substance abuse treatment, psychiatry, and on-going psychotherapy. Determines appropriate level of care for facility referrals and follows them through successful completion. Provides assessment of internal supervisory referral clients and appropriate recommendations back to the supervisor and the Human Resources Department.
- Administers the online Substance Abuse Subtle Screening Inventory (SASSI) to customer employees as needed.
- Maintains documentation of all activities and clinical records.
- Provides linkage to external resources.
- Other duties maybe assigned as needed.
- May be required to be "on call" or “onsite” during emergency situations.
There are no major sources of discomfort, i.e., essentially normal office environment with acceptable lighting, temperature and air conditions. The position is physically comfortable; the individual has discretion about walking, standing, etc.
Requires a Master’s degree in a social or behavioral science, such as Sociology, Psychology, Social Work or Counseling.
Three years of professional mental health and substance abuse experience (EAP experience preferred).
Requires at least one of the following Texas licenses/certificates: Licensed Professional Counselor (LPC), Licensed Clinical Social Worker (LCSW), Licensed Master Social Worker (LMSW), or Licensed Marriage and Family Therapist (LMFT).
Preferred additional certifications: National Certified Counselor Certification (NCC), Master Addiction Counselor (MAC), or Licensed Professional Counselor (LPC),
**Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.**
SELECTION / SKILLS TESTS REQUIRED
SAFETY IMPACT POSITION Yes
If yes, this position is subject to random drug testing and if candidate is promoted into this position, he/she must pass an assigned drug test.
Factors used in determining the salary offered include the candidate’s qualifications as well as the pay rates of other employees in this classification.
Pay Grade: 24
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov.
To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call 832-393-0486.
If you need special services or accommodations, call 832-393-0486. (TTY 7-1-1)
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Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.
All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.
EEO Equal Employment Opportunity
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.
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