Community Health Specialist
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The Community Health team is part of the Equitable Access Department and oversees the Community Resource Center (CRC). Team members serve as a gateway for the community to get the information and resources needed to achieve the organization's mission of Food for Better Lives. The Community Health Specialist is responsible for providing administrative support to the Sr. Manager of Equitable Access and the Community Health Supervisor as well as assisting with CRC and Community Health Market Trailer activities. This position requires exemplary organizational, communication, and time-management skills. Responsibilities include developing, documenting and maintaining procedures for CRC programs, in addition to assisting with monthly data collection and reporting. Other responsibilities include submitting purchase requests and tracking these items to keep accurate budgeting records, responding to and sending emails, and serving clients through Community Health distributions. This position requires sitting at a desk and standing outdoors for prolonged periods of time. Staff in this position must be passionate about helping others, about advancing health equity and believe in HFB’s mission.
- Develop, document, and maintain procedures for CRC programs
- Work with Community Health Distribution Assistant to efficiently collect monthly metrics and enter into dashboard
- Respond to all emails in a timely manner, clearly provide information on CRC programs and/or refer out to the appropriate team(s)
- Submit purchase requests and help stock supplies in the CRC
- Assist with client intake and preparing orders when assisting at distributions
- Assist with class preparation and food orders in the CRC
- Collect volunteer or client stories
- Participate and engage in DEI activities and help brainstorm ideas to increase equitable access to services for clients
- Adhere to PACT values. (Purpose: Using our strengths passionately to contribute to our mission. Accountability: Choosing to rise above one’s circumstances and demonstrating ownership to achieve results. See It. Own It. Solve It. Do It. Courage: Standing up for what’s right and taking action. Transparency: Doing things openly and honestly.)
- Perform other duties as assigned
- Associate degree or equivalent experience required
- Bachelor’s degree preferred
- Bilingual preferred
- Strong customer service skills and willingness to assist others
- Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
- Ability to operate computer, copier and other business equipment
- Attentive to detail
- Ability to recognize, analyze, and solve a variety of problems
- Ability to communicate effectively in both oral and written form
- Skill in using computer applications including spreadsheet, database and word processing software
- Ability to maintain records of materials, supplies, time, and work performed.
- Ability to follow and enforce COVID safety rules and regulations
It is the policy of the Houston Food Bank to provide equal employment opportunities to all qualified applicants for employment and employees in compliance with federal, state, and local laws. This means that the Houston Food Bank does not discriminate on the basis of a person’s race, sex, sexual orientation, color, religion, national origin, age, military and/or veteran status, disability or any other characteristic protected by applicable federal, state, and local laws. This Policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, training, promotion, termination, layoff, leaves of absence, and compensation.
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Filling pantries. Filling lives.