The Self Sufficiency Fund provides training grants to 501(c)(3) community-based organizations and public community and technical colleges that deliver occupational training that must lead to an acceptable industry-recognized certification for adult recipients of Temporary Assistance for Needy Families (TANF) or individuals who are at risk of becoming dependent on public assistance and individuals earning less than $37,000 annually with a dependent child (custodial or non-custodial).
GENERAL DESCRIPTION
The Case Manager for the Self-Sufficiency Program will have the primary responsibility for ensuring that low-income adult workers receive ready access to an array of education, training, and employment services. The Case Manager will be part of an innovative team of service providers and educational experts that will work collectively to create/implement an innovative program for low-income adult workers in Houston, Texas who face the greatest barriers to finding employment.
The Case Manager will provide one-on-one support services to at-risk and low-income workers who are preparing to join the workforce. The Case Mangere will assess basic needs, identify barriers to employment, develop an Individual Service Plan to address those barriers, and coordinate services to help program participants
DUTIES AND RESPONSIBILITIES
- Outreach and assess low-income adults for work readiness skills, strengths, aptitude, and any potential limitations/barriers to employment and post-secondary education
- Participate and coordinate outreach activities that include making presentations
- Enrolls participants in the Self-Sufficiency Program
- Conduct intake and provide career guidance, including surveying skills, interests, and abilities, assist participants to explore vocational options
- Develop education, training, employment, and vocational Individual Service/Career Plans with goals and timelines that will help participants move their job search and vocational training forward
- Conduct case management activities to monitor the process, which includes frequent contact (at least biweekly) with the clients through ongoing monitoring and assessment
- Assists participants to become work-ready by identifying barriers and offering resources/solutions
- Develop, foster, and maintain ongoing relationships with community-based organizations, schools, workforce boards, government agencies, and employers and potential employers
- Assist with the creation of professional job search tools including resumes, cover letters, and portfolios
- Counsel and refer participants to the appropriate resources to address essential supportive needs including housing, childcare, substance misuse, mental health services, food, and other support services
- Serves as a facilitator and a mentor to ensure that the participants do not go through any “wrong doors” and that they have access to education, training, employment, and career development services
- Assist with organizing mini-job fairs
- Work closely with other employment and training community-based organizations to collaborate, expand resources, and avoid duplication
- Work with Change Happens’ technical, marketing, and web support team to create a user-friendly webpage that links Change Happens to other service providers
- Designate agency staff to create outreach and marketing materials and distribute, display, and encourage participants to participate in the program
- Assis with the facilitation of employment readiness, leadership, and life skills workshops
- Track youth participating in each program component
- Work closely with the Workforce Development Specialist to place program participants in internships and employment opportunities that are appropriate to their, aptitudes, and interest
- Collaborate and confer with staff as appropriate to coordinate services an implement the program
- Provide information and referrals for low-income adults who cannot participate in the program due to eligibility criteria or limited program capacity
- Follow program procedures regarding recordkeeping, documentation, confidentiality, and case files
- Participate in program evaluation process
- Perform other duties as assigned.
MEASUREMENT
The following measures will assess performance:
- Measure – Work with at least 95-100 participants throughout the fiscal year
- Measure – 65-70 participants complete the program
- Measure – Each participant has a completed intake, assessment, and service strategy (career plan)
- Measure – Outreaches to local vocational training programs, detention centers, workforce centers, local trade associations, and community-based organizations
- Measure – Each participant has an initial and an ongoing assessment of barriers
- Measure – Provide documentation on supportive services provided to the participants using the Change Happens Case Management Systems (Social Solutions, Apricot)
- Measure – Type and quality of marketing materials
- Measure – Number of social media and website engagements (Reporting Metrics)
- Measure – 65-70 participants are employed
- Measure – Conducts group sessions on Career Interests, Interviewing, Resumes, Employment Readiness, Leadership, Life Skills, and Job Searches. Submit sign-in sheets on participants
HOURS
Full-time, business hours are 8 AM to 5 PM or 9 AM to 6 PM. Extremely limited night and weekend work may be required. Hybrid Office Schedule includes remote/telecommuting from home and working in the office or at another designated business site.